Privacy Policy

At SORTIX, we understand that the privacy of your personal information matters to you and to us. Below is information about the types of personal information we receive and collect when you visit this website, and how we protect your personal information.

Log files

As with most websites, we collect and use the data contained in log files. The information in log files includes your Internet Protocol (IP) address, your Internet service provider (ISP), the browser you used to visit our website, the time of your visit, and the pages you viewed on our website.

Cookies

We use cookies to give you the best possible experience.

Essential cookies: necessary for moving around the website. They store no information for advertising purposes, and without them the website would not work properly.
Personalisation cookies: store information such as your personal preferences to tailor a unique experience for you (for example, remembering your language or other preferences).
Analytics cookies: capture anonymous data so we can see trends, improve the website experience and test designs.
Advertising cookies: some third-party advertisers (such as Google, through Google AdSense) may use cookies or web beacons to show ads based on a user's previous visits to our website or to other websites.

Information you send us

When you submit a quotation request, a maintenance or service request, or a contact request, we store the details you enter, such as your name or company name, country or governorate and address, phone and WhatsApp number, email and message. We use them only to respond to and follow up on your request.

If you subscribe to the newsletter, we keep your email address to send it to you, and you can ask to unsubscribe at any time.

The assistant (Adam)

If you use the assistant on this website, the conversation is stored so that the team can improve its answers. Do not enter confidential information into it.

Third parties

We do not sell or share your data. Email is sent through our email provider; bot protection on forms, where enabled, is provided by Cloudflare Turnstile.

Your rights

You may ask us to show, correct or delete the data we hold about you by writing to the contact address on this website.

Contact

SORTIX, Mansoura, El-Dakahlia, Egypt.